After completing a busy season, project, or long break, it’s important to pause before rushing into the next goal. In many ways, life and business need a “zero return” —…
Why Taking a Proper Break Might Be the Smartest Business Move You Make
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It’s been a busy week—but this message is coming to you from Switzerland. And I’ll tell you this… it’s something special. Beautiful scenery. Slower pace. Space to think. And more…
Ride the Wave: A Smarter Way to Stay Consistent in Sales
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As salespeople, we live in the rhythm of highs and lows. Some days you feel unstoppable — confident, energised, ready to call, prospect, market, and push forward. Other days? Not…
This week in coaching, a few very familiar questions came up — the kind every agent hears regularly when speaking with property owners. You’ve probably heard them yourself: “We’ve got…
Why Prospecting Still Works (When You Bring the Right Energy)
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As we kick off another busy week, it’s easy to get caught up in systems, scripts, and strategies—and forget the simplest truth of all: the fundamentals still work. This week,…
Winning Listings in a Hot Market: Why Systems, Skill and Confidence Matter More Than Ever The market is hot — and everyone can feel it. Stock is moving quickly, buyers…
A Different Kind of Holiday Motivation As the holidays approach, I’ve found myself reflecting on something that’s been sitting with me over the past few days — happiness, in all…
🎅 Why Santa Letters Are the Most Powerful Marketing of the Year!
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The One Campaign You Can’t Afford to Miss Every year, real estate agents run dozens of campaigns — but only one of them delivers genuine emotional connection, loyalty, and database…
Here’s something for the week — a simple reminder to help you strengthen your client relationships and build deeper, more meaningful connections in your real estate journey. Candour is something…
A Quick Story About the Power of a Pre-Listing Kit
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Every now and then, something unexpected happens that reminds us why the fundamentals in real estate still matter. Recently, I had one of those moments. A past client — someone…
This week’s motivation is all about something simple but incredibly powerful — home open follow-up calls. It’s super important to make your follow-up calls on the same day as your…
There’s a saying I’ve always loved: “The harder you work, the luckier you get.” It might sound simple, but in my experience, it’s one of the most powerful truths in…
It’s not often I get a full morning off, so today feels extra special. I’ve decided to do something just for me — a long, peaceful walk around the bridges…
I’ve been keeping a close eye on the Perth market, and right now there are only 2,900 homes listed. That’s pretty bloody low. Honestly, I can’t remember ever seeing stock…
The Power of Consistency in Real Estate Lead Generation Why Some Agents Struggle While Others Thrive Did you know that some of salespeople give up after just one follow-up, while 80%…
Fear and Doubt: Turning Obstacles into Opportunities
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Overcoming Fear and Doubt: Turning Obstacles into Opportunities Fear and doubt (let’s call them FnD) are emotions every ambitious person faces. Whether you’re making big decisions in your business or…
Unlocking the Power of Downtime for Real Estate Success
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Are You Really Making the Most of Your Downtime? Did you know that over some of Australian professionals report feeling burnt out, with real estate agents ranking among the top…
The Compounding Power of Consistent Effort in Real Estate Success
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The Compounding Power of Consistent Effort in Real Estate Success Did you know that most real estate clients make a decision to list their property with an agent after months—or…
Why Real Estate Agents Should Never Leave the Basics Behind
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The Hidden Risk of Forgetting the Basics Did you know that even the most experienced real estate agents lose listings and sales because they drift away from the fundamentals? It’s…
Leadership in Real Estate: Drawing the Line on Gossip and Toxic Culture
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In the fast-paced and people-driven world of real estate, success doesn’t just hinge on your sales strategies—it’s built on the strength of your team culture and leadership. As principals and…
The Blind Spots Holding Your Real Estate Business Back
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Have you ever wondered why certain issues in your real estate business seem to linger—never quite addressed, never truly solved? You’re not alone. As a coach working closely with real…
Early in our careers, we had no idea if we had what it took to be successful. After all, we hadn’t experienced success before; therefore, who’s to say whether we…
Do you remember when we were young and sometimes made reckless choices? One of those moments took place on a dark, open road during a late-night drive in the middle…
Navigating Shifting Markets: The Role of Real Estate Agents in Seller Expectations
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In the ever-changing landscape of real estate, it’s not uncommon for agents and sellers to find themselves out of sync during market shifts. When properties begin to linger on the…
Recently I was told in no uncertain terms that I was becoming antiquated and my systems and strategies were becoming outdated. Although I appreciated the feedback and it has given…
Are You Searching for a Quick Fix to Success? Every real estate agent wants to accelerate their success. But here’s a hard truth—there is no silver bullet. No single tool,…
Fine Tuning Your Post-Appraisal Follow Up Strategy Grab Their Attention: Don’t Let Missed Opportunities Become Lost Sales Imagine this: You’ve invested time and effort into providing a seller with a…
Unlock Explosive Growth: The Diamond Mine Strategy for Real Estate Success
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Do you ever feel like you’re giving your all to real estate, yet the results don’t quite match your effort? You’re not alone. Many successful agents grapple with plateaus in…
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Are you tired of spinning your wheels on properties that seem to be stuck in limbo? Picture this: spending countless hours on listings that just won’t budge, while missing out…
The rush to secure listings can sometimes lead us into pre-listing meetings where we are unprepared. You can quickly build rapport and trust with sellers by using effective systems and…
As a real estate business owner, you know that there is a lot to do in order to be successful. You need to generate leads, close deals, and build relationships…
A few weeks ago, I teamed up with the amazing team at iRealty for another FREE webinar to help real estate agents with their digital marketing. This time around, the…
A Real Estate Brilliance member came to me today with frustration and uncertainty about hiring a full-time buyer manager. For most real estate businesses, hiring a buyer manager is a…
Want to make more money and take your business to the next level? Then it’s time to start making phone calls. One of the biggest reasons most real estate agents…
We all know that the key to success in any business is Lead Generation and Marketing. So when a real estate office relies only on their sales teams instead of…
Whether you believe you have control of your own outcomes or not, one thing is for sure, now that the downturn has well and truly set in what worked for…
When Andy McIntyre entered the real estate industry, he had no experience, just a dream to build an amazing team and empower the agents in his office to be the…
Once you have your Multi-Layered Prospecting System up and running, what do you think is going to happen? Your phone is going to start ringing! You need to prepare yourself…
Are you tired of feeling like you’re just spinning your wheels in the competitive world of real estate? If you’re ready to take your business to the next level and…
3 Tips for Pre-Listing every Real Estate Agent SHOULD Know As real estate agents, we’re so eager to get the listing that when we get the opportunity to meet a…
And we are away and racing, I trust everyone had at least a little downtime and others chose the festive season as their annual leave for the year. Either way…
FORD Theory & LACR Effect Cold calling or making small talk with people that you don’t know and have never spoken to before can be very challenging and put a…
I have been studying NLP (Neuro-Linguistic Programming) which is an insight into how people think, behave, learn, and react. By knowing these insights, you can learn to get what you…
One thing that has always fascinated me is why some agents see more success than others. I have dedicated my life to this subject by studying it for the last…
Boom times can be tough. But with the media full of stories about prices reaching record highs, homes selling sight unseen, queues at home opens, and homes selling in days,…
One of the rituals I am most proud that I introduced into my business back when I owned a real estate business, was the quarterly SOCIAL EVENTS. Real estate is hectic…
I heard a great analogy the other day that really resonated with me and reminded me of why we have systems in our business. It was about the Golden Gate…
I have been chasing some principals over the last few years trying to get them to recognize that they need help with systems, structure, and processes for their business to…
Ok, so it’s booming, properties are selling quicker than they did in 2006 and prices are moving up quicker than 17 years ago in 2003/4 according to Core Logic. We…
In Australia, property values are rising faster than we have seen since October 1988, which is 32 years?. In fact, all capital cities and regional areas have risen at least…
One of the most valuable learning curves I have had was when I hired my first PA. I was running hot, listing and selling, and was fortunate enough to have…
If you are exposed to something ongoing, if it doesn’t kill you, you will finally become immune to it. The same principle applies to our marketing material and our target…
The market is doing well, properties are selling quickly, and stock is running low. Now in this situation you can guarantee agents are going to start getting desperate for more…
I am currently reading “The Marshmallow Test”, a book written by Walter Mischel about mastering self-control and how the study of this came about. In a nutshell, the test was…
It’s official, we are finally out of the COVID-induced recession and property prices are increasing around the country. Agents are reporting record sales and gross commissions are rising. Confidence is…
Being based here in Perth I often get frustrated when I hear media reports talking about how the market is booming. They’re usually based on what is happening in Sydney…
I don’t know about you, but growing up I’d often hear “it’s better to give than to receive”. Now that was often around Christmas, when I might have been a…
A few years back I was traveling overseas and caught a connecting flight with a Middle Eastern airline where English obviously was not the first language. So, while the air…
One of the biggest mistakes real estate agents make is not following up the people who attended their home opens. The next biggest mistake is trying to contact those people…
In today’s fast-paced world and ever-evolving landscape of marketing and sales it is really hard to keep up with everything we supposedly need to do and all the latest gizmos…
When it comes to listing presentations, there’s one burning question that sellers often lead with: “How much is this going to cost?” It’s understandable – sellers want to know the…
As someone who’s worked in the real estate industry, I’m sure you’ve heard many members of the public comment that it’s “easy money”, “how hard can it be to sell…
One of the best books I have ever read about business is called the E-Myth by Michael E. Gerber. He talks about building your business from day one with the…
Technology has revolutionized our world, especially in the last 20 years, and even more so the last five. The reality is TECH is here to stay and if you do…
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We have heard it over and over again – “it’s numbers” – do the activities and the rest will take care of itself. Sure, numbers are important, it’s a simple…
Yes, this is a real saying. I always thought it was “bunker down”, which would make more sense due to the various wars when there were air raids and civilians…
When you mention the X-factor, people automatically think about the TV show that has been broadcast all over the world. Most people have also heard the term used to explain…
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So many people are lured into the world of real estate by the promise of easy money. We’ve all seen the stories in the media about houses literally selling themselves…
Having been in sales for over 30 years I know how much clients hate salespeople telling them how good they are. They really despise it. Yet day in and day…
Some of my best friends today I met as buyers when I was selling. Initially they were just regular people, buyers looking to make a purchase, nothing more. Some of…
It might seem like an unusual analogy, but the world of real estate is a little bit like shopping. Let’s say you’re looking for a leather jacket. You find two…
On my journey of self-education, I stumbled across a fact that adults will forget 80 per cent of everything they hear, discuss and learn. Yes, 80 per cent! At first…
Venus Williams said, “You win or lose the match before you even go out there”. It’s the same in real estate – a presentation to potential clients via Zoom or…
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There is no denying sales and inquiry have slowed as a result of the coronavirus and the following restrictions. As agents you have two choices: You can hibernate, take the…
Depending on who you speak to, the cost of acquiring new clients is 25 times more than being able to do business with an existing client. Which is absolutely staggering…
The previous blog in my COVID Recovery Series: Five Activities to Focus On looked at building a database using your sphere of influence. If you already have a database, while…
A Guide to Mastering Social Media Is your social media presence outdated and uninspiring? Learn how to leverage Facebook, Instagram, and LinkedIn to attract new clients, boost your credibility, and…
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The coronavirus pandemic has certainly put a dampener on the real estate market, but while things may have slowed down that doesn’t mean you should. This is a prime opportunity…
“My mother always said life was like a box of chocolates…. you never know what you’re gonna get”. That classic quote from Forrest Gump can be applied to real estate:…
I’ve spoken previously about the importance of capturing the calls that come into the office and how that can boost your business. But it is only part of the process,…
It’s my belief that 50 per cent of our business gets lost at the first call, whether it’s the receptionist or the agent picking up the phone. That’s right, half…
Have you ever stopped to look at how your agency gets business? Do you get regular calls or are they occasional? Do you know where the calls come from, for…
You know the old saying “behind every dark cloud lies a silver lining”. It might not seem like it now – with business likely to slow over the next few…
Benjamin Franklin reportedly made that comment hundreds of years ago and it still applies today. If you have a goal or desire, whether it is personal like running a marathon,…
…..make lemonade. With all the things happening around us it is hard to find a positive – we’re facing a range of personal and professional restrictions and very likely a…
When US president Franklin D Roosevelt took office in 1933, America and the world was in the grip of the Great Depression. It was a massive economic and humanitarian crisis…
You’ve probably all heard Charles Darwin’s theory of evolution – essentially those that can adapt to suit changes in the environment are the ones that will survive. At the moment…
Is your business a well-oiled machine where everyone knows their role and how to do it, new people fit in easily, your staff work like a team and clients seek…
Let’s face it, these are testing times, the way we live and do business has been completely upended. It’s a time of uncertainty and panic, but it doesn’t have to…
Real estate stops for no one, sure it might slow down a little, but there will always be people wanting or needing to sell, buy or rent. And of course…
OK, let’s assume the worst has happened. The coronavirus has sent the industry into a full shutdown, you can’t go out and list homes, you can’t open homes, you certainly…
The fact is people are always going to need to buy and sell real estate. You currently have clients on your books who are trying to sell and, until told…
Social Media is something you cannot afford to go without if you are a Real Estate agent. Facebook is the easiest way for you to create and market to your…
We have all heard the saying “what gets measured gets done,” but what does that really mean? What it means is that as entrepreneurs or business people, we need to…
I created a Facebook post the other day explaining why a downturn market is the best market for skilled agents. To give you a quick overview of it, it’s because…
Let’s face it, people hate contracts! I mean, who wants to be tied down for a certain period of time and not be able to change their mind? Things change,…
Now that I have clients all over the country, I am constantly reminded that the market is slow, and deals are really difficult to come by these days. In my…
Can’t Sell because the Property is Worth Less than is Owed
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The last 10 years have been tough for the property market. The Global Financial Crisis changed everything and it’s simply not that easy to make money any more in property.…
There is a mixed opinion on thank you gifts for both buyer and sellers. Some agents only do seller gifts, while other agents do neither. In my opinion there is…
I recently bought a new family home and although it was mostly smooth sailing, there were a few things on reflection that could have been better, so I thought I…
Door knocking is one of the most feared activities for real estate agents and salespeople. It goes against our natural flow to interrupt someone at their home who doesn’t want…
I remember when I first started in real estate back in 2002, the group I was with were emphatic about Focus Marketing. Focus Marketing was a strategy to be on…
Having toured the Real Estate Brilliance seminar across the country multiple times now, I’ve met and spoken to a lot of agents and I’m constantly reminded of why some people…
Have you ever had the opportunity to list a property, only for the sellers to say, “I don’t want a For Sale sign” or, “I don’t want home opens”? During…
My daughter just came home from Sydney where she is studying and following her dream as an actress. Acting is something she is truly passionate about and she knows that…
Have you ever wondered why agents use Under Contract and Under Offer stickers on signs and adverts? I’ve personally never understood how these tactics benefit the seller. Think about it, when…
In this ever-changing world we live in, there are always new ways to market to your target audience. Some are the more traditional ways while others are more contemporary. I…
There is no denying buyers have become more savvy and thanks to the internet, they are more educated than they’ve ever been. What this means is that agents need to…
Pocket Listings, Private Exclusive Listings, Off Market Stock, call them what you like, but these are listings where the seller has offered you to sell their property without allowing you…
Real estate is a complicated business. New technology is constantly being introduced and we are doing more tasks and activities than ever before. Then there are the different selling strategies…
Can you take the property to auction if you have already been on the market at a price? I often get asked this question. The answer is a resounding and…
With difficult times present, one of the biggest hurdles agents are going to have to overcome is seller expectations. It is your job to help sellers realize that the highest…
It wasn’t until I received an electric toothbrush for Christmas that my eyes were opened to the fact that I had been doing something for the majority of my life…
As an organization, we spend an exorbitant amount of money in order to get our phones to ring. The shocking fact is that most of the business gets lost on…
Nurturing Calls are an activity that real estate agents absolutely cannot shy away from. Like it or not, you need to get on the phone and talk to people. To…
Qualifying buyers for the auction is the final call to find out whether or not they are interested in attending and also whether or not they will be bidding. In…
Passive Marketing is how we build brand recognition by showcasing our product or business to potential clients. Anything that has your brand on it and is out in the world…
Ever wondered how much you are worth per hour? This is something you should know so as to be able to focus primarily on the High Dollar Productive Activities. To…
It’s important to Control the Listing Presentation to ensure that you cover all the topics that you need to. How do you do this? You need to create an Agenda.…
The debate over Price vs No Price Strategy is a difficult one. Obviously, either strategy, when used correctly will work, it’s just about knowing which Price Strategy or No Price…
With low turn-out rates at home opens, it is time that we changed the psychology around them. We need to be more creative with our home opens. Instead of opening…
If you could create the perfect client what would they look like? Once you have identified your ideal client, it becomes a lot easier finding them. It also makes servicing…
Home open follow-ups with buyers is one of the most important parts of our job, however, it can also be quite confronting for buyers when agents are continually at their…
There are three main roles in any business – the Technician, the Manager, and the Entrepreneur. This is no different in a real estate business or in an agents’ business…
It’s time to challenge the way you think about Free Appraisals. The below video will go through how to add a value to each appraisal, making you more motivated to…
In real estate, I believe there are 8 activities that will make you a successful agent. I’ve created the Success Spiderweb that helps you grade yourself from 1 to 10…
Do you know your numbers? Knowing your numbers and understanding this information is an important exercise that you should be doing every month. It is only when you have worked…
In real estate, all we hear from trainers, coaches, and sales managers is you need to prospect, prospect, prospect. While this is true, prospecting is only one part of creating…
We are all looking to improve our businesses and our incomes to be more successful, yet very few of us are prepared to do anything about it. Progress and success…
Job Descriptions & the 3 D’s What fascinates me in real estate is that most agents and their support staff don’t have a job description. It’s no wonder then that…
We’ve all experienced this scenario: The market looks to be going down and the seller receives an offer on their property that is below their expectations. They then decide to…
What is the biggest hurdle real estate agents face when doing follow-ups after home opens? Being stonewalled by potential buyers when you are trying to qualify them and serve their…
Always be looking for NO! As salespeople, we are programmed to always be looking for YES. Yes, we want to list the property with you. Yes, we want to make…
Keeping up with the Joneses Theory There’s a phenomenon in real estate which can only be explained as ‘Keeping up with the Joneses’. Keeping up with the Joneses can be…
Struggling with Seller Price Expectations? Here’s How to Focus on What Matters The Common Dilemma: Price Expectations When doing appraisals, buyers often ask, “What will my property sell for?” The…
In our ever-changing world where getting someone’s attention is becoming more and more difficult, a great way to gain that attention in a place where some businesses have moved away…
Here’s How to Get a Deal Done Imagine this: you’ve poured your heart and soul into selling a property, securing multiple offers, only to have them rejected by a seller…
Have you ever closed a deal and felt a nagging sense of “what if”? Perhaps a stunning property sold for less than it deserved, while a more average listing fetched…
One of the biggest misconceptions in real estate is that agents feel they need to create a novel for a property description. In fact, nothing could be further from the…
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The Key to Building Trust and Closing More Deals Why Reciprocity Matters in Real Estate Did you know that giving something small can significantly boost your chances of closing a…
Understanding Your Clients: The Dogs, Cats & Rats of Real Estate Are you tired of feeling like some clients just don’t appreciate your expertise? Do you find yourself spending hours…
How “Rules of Engagement Meetings” Can Boost Your Sales in the Market Have you ever felt frustrated with seller expectations during a tough market? Struggling to keep them informed and…
How to Win Friends & Influence People “You can make more friends in two months by becoming interested in other people than you can in two years by trying to…
To Text, or Not to Text? This blog post tackles a crucial yet often overlooked aspect of client communication: texting. In the age of instant messaging, mastering the art of…
How to get people who aren’t home to contact you This one goes out to all the door knockers out there. In order to capitalize on every single door that…
In his late 20s, Matt found himself at a crossroads in his life. He had grown up working on his family farm, gaining his strong work ethic from his father,…
Perception, it’s Free & it’s Legal Real estate is a very transparent, ethical, and regulated industry, so there’s not a great deal of margin for error. However, there are some…
How to Build Trust and Win Listings at Every Home Open Did you know that most real estate agents miss out on potential clients simply by not following up after…
Catch it Before it Falls One of the best prospecting activities that appears to have fallen by the wayside, is sending out a prospecting letter before you begin your door knocking…
What is your USP? With the world today being cluttered with everybody and everything trying to get your prospects attention, it all starts to turn into white noise. As a…
Technician Manager or Entrepreneur. Who do I need to be?
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The theme of this week’s FocalPoint has centered on the concept of working on your business and not in your business, a philosophy that stemmed from the FocalPoint Power Principle…
All successful people have developed the ability to concentrate single-mindedly on one thing, the most important thing and to stay with it until it is done. There are some skills…
It is the start of a new year, and as with most new beginnings we all come into the New Year invigorated and excited about the possibilities which the year…
Taking Charge of your life; No more excuses! No more blame!
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Taking Charge of your life; No more excuses! No more blame! Take a moment, sit back, close your eyes and picture your life if every aspect of your life was…
Issue 4 Vol 1: Technician, Manager or Entrepreneur. Who do I need to be?
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Technician, Manager or Entrepreneur. Who do I need to be? The theme of this week’s FocalPoint has centered on the concept of working on your business and not in your…
The Power of Concentration! All successful people have developed the ability to concentrate single-mindedly on one thing, the most important thing and to stay with it until it is done.…
Issue 1 Vol 2: 5 minutes to accomplishing significantly more!
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5 minutes to accomplishing significantly more! It is the start of a new year, and as with most new beginnings we all come into the New Year invigorated and excited…
Issue 1 Volume 1: Taking Charge of your life; No more excuses! No more blame!
GoalsLife StyleMental HealthTake Control
Taking Charge of your life; No more excuses! No more blame! Take a moment, sit back, close your eyes and picture your life if every aspect of your life was…
My parents were both born and bred in Belfast, Northern Ireland; they moved in the 60’s to avoid the “troubles”. I have been back many times as I still have…
Administrative tasks are also referred to as non-essential tasks not because they are unimportant. They are called such because admin tasks are not directly related to the core functions of…
The job of a real estate agent has become more complex than ever before. In fact, if you wrote out a job description for a single agent with every single…