As an organization, we spend an exorbitant amount of money in order to get our phones to ring. The shocking fact is that most of the business gets lost on the initial phone or before.
People are more likely to call an office phone number over a mobile number as the trust for the organization is higher than for the rep. This means that every salesperson puts a lot of trust on the shoulders of the receptionist.
So how do we ensure the receptionist is doing their job correctly?
Watch my video below to find out my 7 Tips on how to properly hire and manage your receptionist and download my FREE script to best handle the appraisal call-in. Good luck and all the very best!
To find out more of these, come along to my upcoming FREE half-day Real Estate Brilliance webinar.
For more great tips an strategies on how to get people to call you in the first place, make sure you register for the next Real Estate Brilliance seminar with Ryan Thompson in your city.
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[…] to say? Do they know what to do if an agent or property manager isn’t available? My video blog, Don’t Lose Business at Reception, discusses ways to manage the reception role and includes a script you can download and […]