Avoid that Sinking Feeling
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As a principal, one of the things that drove me around the bend was coming into the office every morning only to find out a staff member was sick, or they had a sick child they needed to care for,…
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Has your office got the X-Factor?
When you mention the X-factor, people automatically think about the TV show that has been broadcast all over the world. Most people have also heard the term used to explain something or someone that has star quality or unbelievable talent.…
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It’s not rocket science
When I was about nine, I was looking for an excuse to go to the local shopping centre to play arcade games. I didn’t have any money so I asked my Mum if she needed anything from the shop, as…
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A Box of Chocolates
“My mother always said life was like a box of chocolates…. you never know what you’re gonna get”. That classic quote from Forrest Gump can be applied to real estate: once you get a listing you can never guarantee what…
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You Only Get ONE Shot
I’ve spoken previously about the importance of capturing the calls that come into the office and how that can boost your business. But it is only part of the process, you need to convert those leads to listings and there…
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The buck stops where?
It’s my belief that 50 per cent of our business gets lost at the first call, whether it’s the receptionist or the agent picking up the phone. That’s right, half of the people contacting us, looking to engage us to…
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Call me, call me any time
Have you ever stopped to look at how your agency gets business? Do you get regular calls or are they occasional? Do you know where the calls come from, for example do, people look you up online or are they…
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If you fail to plan, you are planning to fail
Benjamin Franklin reportedly made that comment hundreds of years ago and it still applies today. If you have a goal or desire, whether it is personal like running a marathon, or professional like writing $1 million in gross commission, without…
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It’s systematic, it’s hydromatic… it’s greased lightning!
Is your business a well-oiled machine where everyone knows their role and how to do it, new people fit in easily, your staff work like a team and clients seek you out? Or are you a group of people working…
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